Knox: The Infrastructure for Actionable Intelligence

Vendor Intelligence | Playbook

Third-Party Risk 2.0

Most vendor programs still rely on questionnaires—an honor-system snapshot that rarely reflects live exposure. This playbook introduces a higher-fidelity model: continuous signals, contract-triggered actions, and telemetry that reflects how a vendor actually behaves.

Tier vendors, measure exposure with intelligence inputs, and activate proportional controls when signals shift. A modern approach for legal, compliance, procurement, and security teams.

01 — Tiering Model

Classify vendors by impact, not convenience.

Vendors are not equal. Some can disrupt operations or expose regulated data; some pose minimal risk. Tiering ensures the right amount of scrutiny and oversight.

T1
Operationally Critical
  • Direct system integration
  • Handles regulated or sensitive data
  • Service outage impacts operations or revenue
  • Breach creates high reputational exposure
T2
Medium Exposure
  • Limited data access
  • Operational dependency but reversible
  • Moderate regulatory intersection
  • Risk manageable with controls
T3
Low Exposure
  • No data access
  • No operational dependency
  • Minimal compliance intersection
  • Basic due diligence required

02 — Due Diligence 2.0

Move beyond questionnaires—interrogate reality.

Static documents show intent, not capability. Archer Knox incorporates external intelligence to identify whether a vendor behaves like a risk, regardless of what they declare.

External Signals
  • Breach history & dark web chatter
  • Credential leaks related to vendor domains
  • Litigation filings or regulatory actions
  • OSINT footprint (misconfigurations, exposures)
  • M&A or financial distress indicators
Operational Reality Checks
  • Runtime behaviors vs. documented controls
  • Actual access level vs. contracted access
  • Support responsiveness & SLA adherence
  • Security practice alignment with SOC2/ISO claims
  • Third-party subprocessor mapping

03 — Vendor Scorecard

A measurable model for exposure and behavior.

This scorecard creates a quantifiable threat surface for each vendor. Scores update when signals update—creating a live risk profile.

Security Posture
  • Vulnerability history & patch cadence
  • Certifications validated (SOC2, ISO)
  • Endpoint hygiene & MFA enforcement
  • Architecture transparency
Behavioral Indicators
  • Unexplained downtime patterns
  • Access drift outside contracted scope
  • Support gaps or SLA deviation
  • Shadow subcontractors
Operational & Financial Stability
  • Financial stress signals
  • Leadership turnover
  • Regulatory actions or lawsuits
  • M&A transitions impacting data governance

04 — Contract Triggers

Controls that activate when signals shift.

Contracts shouldn’t be static—they should behave like operational tools. Triggers automatically enforce additional scrutiny or suspension when risk crosses a threshold.

Trigger Examples
  • Breach notification obligation within 24 hours
  • Mandatory security review if score declines by X%
  • Immediate suspension upon evidence of misuse
  • On-demand audit rights
Remediation Pathways
  • 30-day corrective action plans
  • Updated architectural documentation
  • Re-validation of controls
  • Executive-level vendor briefing
Termination Thresholds
  • Repeat SLA failures
  • Evidence of fraud or unauthorized access
  • Uncontained breach or data loss
  • Financial collapse or insolvency risk

05 — Continuous Monitoring

Risk doesn’t wait for annual reviews.

Intelligence-driven programs monitor vendors the way security teams monitor threat actors—consistently, methodically, and with proportional alerting.

Daily Signals
  • Breach chatter
  • Credential leaks
  • DNS anomalies
  • Uptime irregularities
Weekly Signals
  • Support delays
  • Access permission drift
  • Change management gaps
  • Unacknowledged incidents
Monthly Signals
  • Financial shifts
  • Leadership turnover
  • Regulatory activity
  • Contract compliance checks
Annual Signals
  • Re-tiering vendors
  • Updated due diligence
  • Full audit of access & permissions
  • Contract renegotiation